Shipping policy
All pricing does not include freight charges. All orders are insured for full value. Speedzone is not responsible for any damage incurred during shipment. All merchandise leaves from our facility or any one of our multiple designated distribution warehouses properly packaged and in perfect condition. When you receive your shipment, please inspect your packages in the presence of the delivery person. All damage claims are the responsibility of the customer and must be made with the freight carrier and reported to Speedzone Performace LLC within 3-5 working days if you would like us to try and help provide info for a claim. Speedzone Performace LLC does not usually initiate claims for the customer, however we will provide information and try our best to assist if the need for one arises. In the event of a damaged shipment, please keep all the original packages and packing material for inspection. If for some reason a shipment is returned to us undelivered after 3 attempts, you will be responsible for all freight charges and a hold put on all future shipments until the incurred shipping costs have been paid in full. For expedited orders we can ship via UPS Next Day, Second Day, or 3 day delivery at extra cost. We can also ship via Federal Express if preferred (based on product and warehouse). Â Some manufacturers will ship via an alternative method than chosen at time of purchase, this is primarily due to manufacturer restrictions or preference, we as the vendor for the product can not guarantee the method you choose at time of checkout will be the type of shipping used. Â Please be aware that this policy is more present during the holidays when carriers raise rates; and is completely out of Speedzone Performance LLC control.
International shipments will always have duties and customs fees. Speedzone does not cover these fees and your shipping charge will not cover these extra clearance fees based on your local country. We suggest getting an estimate of these fees from your local authority before placing an order.
SHIPPING ERRORS
Errors in shipping occasionally happen. In the case of a shipping error on our part we will issue a UPS call tag for return of the merchandise and ship the correct part to you. We will charge your credit card for this merchandise until we receive the original part back whereupon we will immediately credit your account. All returned parts must be in 100% new condition and be in the original packaging.